Lucy Fallis is a DSA Assessor at Capita who works primarily with disabled and neurodivergent students, helping them overcome learning challenges and access the support they need to succeed.
Having worked with students facing various learning barriers, Lucy has a deep understanding of how the right assistive tech can help them navigate their learning journey with confidence.
The challenge
One of the biggest challenges Lucy has observed is students struggling to organise the overwhelming amount of information gathered during lectures.
“There’s this block of, like, a whole transcript—tons of words. Terrifies you. Oh my god, I’ve got to organise all of that into something I can actually understand to then turn it into something else. Whether it’s for an assignment or study notes,” Lucy explains.
This is particularly true for neurodivergent students, who often face additional difficulties with focus, processing, and organisation. For these students, breaking down content into manageable pieces is important but can feel like a daunting task.
How Jamworks supports DSA students to overcome information overload
Lucy explains how the quality and comprehensiveness of Jamworks’ provided notes enables students to break lectures down into smaller pieces and understand everything more effectively than with other note taking solutions.
“The combination of summaries, key notes, and transcripts offers incredible flexibility. It makes understanding the lecture much easier and more comprehensive.”
Lucy also highlights that Jamworks can be helpful for students with ADHD, as the highlight and flag features allow them to easily mark important sections during lectures for later reference.
“For disabled students, being able to categorise and flag important sections is really useful. Students with ADHD particularly benefit from the ability to highlight sections they want to revisit later,” she says.
Jamworks is the solution for students who struggle to listen and type notes at the same time.
Lucy has observed that Jamworks is especially effective for students with autism, anxiety, and brain injuries, offering clear and accessible study notes in multiple formats. This flexibility makes it easier for students to engage with lecture content and stay organised.
She noted how some of the automated note taking features can provide unrivalled support for those students who are anxious about completing their notes or who neurodivergent student who struggle to listen and type notes at the same time.
“For students with brain injuries, ADHD, or anxiety, Jamworks provides a structure that really enhances their learning process,” she explains.
Lucy also appreciated the live transcription feature, which provides real-time captions for students who are deaf or hard of hearing. She notes,
“The transcript feature is excellent. It’s available both during the lecture and afterward, which is so helpful. For deaf students, being able to read along with the lecture as it happens is a game-changer.”
Building accessible note taking habits ready for the world of work
In addition, Lucy finds Jamworks to be highly effective for online meetings.
“Jamworks bridges the gap perfectly for online meetings by recording your whole screen. It’s so easy to use—just one click, and it starts recording whatever you’re watching or listening to,” she shares.
When Lucy compares Jamworks to other note taking tools, she finds it excels in stability and accessibility. She explains:
“In terms of glitches with online meetings, Jamworks is the best out there right now. It works seamlessly and has two apps—one for desktop, which is incredibly helpful. Online apps are great, but they often can’t be updated as easily. With a desktop app, everything is right there in one place, making it much more convenient.”
The impact
Lucy highlights how Jamworks helps students reduce anxiety, feel more confident, and experience less stress. The ability to tag important points during a lecture reassures students that they won’t miss anything important:
“In terms of boosting confidence and reducing stress, Jamworks is fantastic. Students know their notes are safe and easy to access. It also really helps reduce the anxiety of worrying that they’ll miss something important during the lecture.”
Lucy also highlights how Jamworks’ intuitive design allows students to quickly find the buttons to mark important information, ensuring they stay focused on the listening to the lecture without disruption. She says,
“If they want to tag something as important, the buttons are quite big and easy to find. You can press it quickly, then just carry on with the lecture.”
Overall, Lucy believes Jamworks’ features are “well laid out and straightforward” and can help disabled and neurodivergent students overcome barriers to learning, promoting greater independence, organisation, and confidence in their academic journey.
Please feel free to book a call with Jamworks DSA Lead Kamna Gupta if you’d like to learn more about recommending Jamworks to DSA students. Book a call
